Whether the subscription is annual or monthly renewal is done automatically when each billing cycle is completed. In other words, your subscription will be automatically renewed unless cancelled during the subscription period.
In the case of an annual subscription, the billing cycle is 1 calendar year. If, for example, the contract is made on 05/12/2019, the renewal will take place automatically on 05/13/2020.
In the case of a monthly subscription, the renewal will take place every month, depending on the day Swingvy was contracted for the first time. For example, if the contract occurs on 05/07/2019, the renewal will be done automatically on 08/05/2019, on 09/05/2019, on 05/10/2019..
Contact Swingvy Customer Success via email@example.com from Monday to Friday 9am-6pm (MYT) (exclude public holiday) if you need to cancel your subscription.