Billing credit

About billing credit

  • Billing credit is a credit you will receive in the below possible scenarios, to be used on your next billing date, and it is non transferable

    • Terminate and/or removed employees

    • Special handled situation

How it works

  • Swingvy automatically calculates the number of terminated/removed employees you have done in your account between your billing dates, and issues an invoice showing the details of credits at the end of each billing cycle.

  • Invoice can be found under “Billing”. Billing date is determined by your first subscription date with Swingvy.

  • Should there be any movement of employees being added or removed from the account within each Billing cycle, it will be calculated and be reflected in your next invoice at your upcoming billing date.

  • Credits have no expiry, are non-transferrable and non-refundable.

  • Surplus credits can be utilised for future invoices or renewals of subscriptions only, and not for past invoices.

    • For example, if you have added new employees, and have surplus credits in your account, Swingvy will automatically deduct your surplus credits first, and bill the remaining outstanding should there be any.

Swingvy tip: 
Issued invoice will reflect any outstanding in payment or credit surplus
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