In the medical profession, a general practitioner (GP) is a medical doctor who treats acute and chronic illnesses and provides preventive care and health education to patients.
(a) My employee's medical coverage cover outpatient treatments
(b) My employee's medical coverage did not cover outpatient treatments
Step 1 - Contact Swingvy team to get the right claim form.
Upon receiving the form you need to fill-up the form policy number, name of claimant, name of the hospital, date of admission or accident, diagnosis/accident as soon as possible but no later than 30 days.
Step 2: Collect important documents from your employee
Clinical Claim - General Practitioner
- Original receipt
- Details of charges (for bill above RM75)
Step 3 - Submit your claim to Swingvy
Swingvy Sdn Bhd
B-5-2, Residensi Unggul Kepong, No. 5 Jalan Vista Mutiara 1, Kepong Baru, 52000 K.L.
Make at least one copy to your self before you send the document to Swingvy. Notify Swingvy by dropping us an email at firstname.lastname@example.org
- Swingvy Sdn Bhd will not bear any postage costs associated with this document delivery
Insurance companies are expected to promptly assess all of the claims that are made, and to pay out all claims that are covered by the wording in their policies
If the insurance company needs more detailed information before making a decision, it will let you know what information it needs from you within 10 business days