The bank file format for DBS is DBS Giro file. Downloading the bank file is very simple due to the date of the bank file is automatically computed same as the download date and no additional step before downloading the bank file.
Then, you can follow the step below to upload, submit and process payroll through DBS:
Step 1: Log in to the DBS Ideal page
Step 2: Click on Files menu and select upload file from the dropdown menu
Step 3: Select the file type, format and upload the bank file
Step 4: Once it is successfully uploaded the status of the file is pending approval
Step 5: Click at the pending approval and select the item to approve
Please contact DBS should you encounter error within their platform, https://www.dbs.com.sg/personal/contact-us.page
The bank file ready in Swingvy is following the standard of GIRO Payroll in Velocity@OCBC(https://velocity.ocbc.com). Admin may need the Password Mailer and Security token before login to Velocity@OCBC.
Should all account is ready, you can download the bank file in Swingvy. To download the bank file, please key in the Value date and Batch number.
Value date: The date of uploading the bank file onto velocity@ocbc
Batch number: The reference number of the bank file
Steps to upload OCBC bank file onto velocity@ocbc to proceed with salary payment
Step 1: Login to velocity@ocbc(https://velocity.ocbc.com/login.html)
Step 2: On the top menu bar click transaction and then choose upload file
Step 3: Then select the file format GIROFASTWITHINV (please contact OCBC should the selection is unavailable. They will enable from their ends). Then click on choose file to browse for the file
Step 4: Choose the file to be upload and then click upload
Step 5: The file upload status will first show file in processing
Step 6: The file will be verified and proceed to submit after the upload is successful
For those who have multi-level approval access, e.g. Maker & Approver for internet banking, GIRO Payroll will only be complete once all approvers have approved.
Please call OCBC hotline number should you encounter an error on their platform, +65 65381111
Please call UOB hotline number should you encounter an error on their platform, +65 6259 8188