--- title: Billing credits & employee removal description: Billing credits are credits you will receive in the below scenarios:  Employee removal/termination within contract (Annual Subscription only) Special handled situation Swingvy automatically calculate --- [Skip to content](https://help.swingvy.com/knowledge/billing-credit#main-content) English Show submenu for translations [Submit a request](https://help.swingvy.com/knowledge/kb-tickets/new?hsLang=en) [![Swingvy logo.svg](https://help.swingvy.com/hubfs/Frame%20927-3.svg)](https://help.swingvy.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit a request](https://help.swingvy.com/knowledge/kb-tickets/new) - [Swingvy website](https://www.swingvy.com/) [Swingvy website](https://www.swingvy.com/) Hello, how can we help you? 😊 - There are no suggestions because the search field is empty. 1. [Swingvy | Help Center](https://help.swingvy.com/knowledge?hsLang=en) 2. 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[Billing](https://help.swingvy.com/knowledge/account-and-billing?hsLang=en#billing) # Billing credits & employee removal ### **About billing credits** - Billing credits are credits you will receive in the below scenarios:  - Employee removal/termination within contract (Annual Subscription only) - Special handled situation ![Screenshot 2021-06-17 at 9-32-32 AM-png-1](https://help.swingvy.com/hs-fs/hubfs/Screenshot%202021-06-17%20at%209-32-32%20AM-png-1.png?width=688&name=Screenshot%202021-06-17%20at%209-32-32%20AM-png-1.png) ### **How it works** - Swingvy automatically calculates the number of terminated/removed employees in your account within the subscription contract - To view the transaction of the billing credits, go to **Billing \> History \> Credits** ![Screenshot 2021-06-17 at 9-35-16 AM-png-1-1](https://help.swingvy.com/hs-fs/hubfs/Screenshot%202021-06-17%20at%209-35-16%20AM-png-1-1.png?width=688&name=Screenshot%202021-06-17%20at%209-35-16%20AM-png-1-1.png) - The billing credits cannot be utilised for any past pending invoices - Swingvy automatically deducts your billing credits if there are additional employees added into your account **within the billing cycle** - Additional invoices will be generated with the remaining charges (if any) **Note:** - Billing credits are exclusive for **annual subscription** only - Billing credits have are **non-transferable** and **non-refundable** - Billing credits will **expire** **upon renewal** - Billing credits can only be applied to **future invoices within the same billing cycle**, so it can't be used to offset past ones   ### Employee removal & billing credits for Annual Subscription Billing credits entitlement is only for Annual Subscriptions upon employee removal or termination. However, the billing credits calculation is different from employee addition charges. Billing credits will only be credited for the remaining months. **Example**:  Subscription start date: 1st January 2024 Billing cycle: Annual (1st January 2024 - 31st December 2024) Employee removal date: 15th March 2024 Remaining subscription duration: 9 months Billing credit: Total number of newly removed employee \* (plan price per month \* 9 months)   **Note:**  - Billing credits are exclusive for Annual Subscription. There are no billing credits for employee removal on the monthly subscriptions. - Employee removal date refers to the date when the employee's access to Swingvy has been cut off.  - For instance, the employee's termination date is 5 April 2024. 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