Basic setup
      Back to home
      1. Swingvy | Help Center
      2. Claims
      3. Basic setup

      Enable multi-level claim approval

      Claims > Settings

      In Swingvy, the default leave approval process is set to a single level. The approver can be designated as the 'Reports to', Head of Department, or a specific individual.

      To configure up to three levels of approvers with multi-level approval, follow these steps:

      1. Go to Claims > Settings > General
      2. Locate the "Setting up approvers" section
      3. Click "Edit" in the "Approvers" section
      4. Click "Add an approver"
      5. Select the approver
      6. Click "Save"
      If your organisation requires only one approver, you can disable multi-level approval by clicking the trash can icon.

      A claim application is considered "Approved" only if it passes through the entire approval workflow without being rejected at any stage. Enabling multi-level approval ensures that all approvers must approve the request before it is marked as "Approved" for the employee.