Why can't the payroll be reverted?
The revert button may be disabled if the payroll for any upcoming month is not at Step 1, "Adjust Payroll".
To revert payroll for a current or previous month, future monthly payrolls must be at Step 1, "Adjust Payroll". This requirement ensures that no conflicting adjustments are made to subsequent payrolls that could affect overall calculations, especially the statutory portion.
Once every future payroll is set at Step 1, the functionality to revert a past payroll will be enabled.
Note:
- Admins can only revert Ad hoc/Mid-month payroll, if the Monthly payroll is at Step 1.
- It is recommended to download the payroll report before reverting the payroll for future reference purposes.
Additional reference: How to revert a payroll